{"id":1158,"date":"2024-06-18T14:49:56","date_gmt":"2024-06-18T18:49:56","guid":{"rendered":"https:\/\/wp-dcb.resultspw.com\/?page_id=1158"},"modified":"2024-07-09T11:03:52","modified_gmt":"2024-07-09T15:03:52","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.deanbank.com\/resources\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":" <div class=\"page-header-simple section-bg-blue \"> <div class=\"container\"> <nav id=\"breadcrumb\" class=\"breadcrumb\" aria-label=\"Breadcrumb\"><span><span><a href=\"https:\/\/www.deanbank.com\/\">Home<\/a><\/span><\/span><\/nav> <h1 class=\"title\">FAQs<\/h1> <\/div><\/div>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\"> <div class=\"mod-faq-container\"><h2 class=\"title\">Online Security<\/h2> <ol class=\"mod_faq_questions\"> <li><a name=\"question_1219\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1219\" id=\"ach_1219\"><p>How does the Bank\u2019s online security system work?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1219\" aria-labelledby=\"ach_1219\" role=\"region\" style=\"display: none;\"><p>As our customer, we know how you typically behave, such as when and from where you access online banking. If we detect any activity that does not seem like your typical behavior, we will prompt you to further verify your identity\u2014so that we can ensure it is you and not someone else trying to access your information. This will only happen on rare occasions. Normally you will not be asked for any information beyond your Sign-On ID and Password. For example, if someone tries to sign in with your Sign-On ID and Password from a computer in a foreign country shortly after you have logged off from your normal computer at home, we may decide to verify that it is really you trying to access your account.<\/p>\n<\/div><\/li><li><a name=\"question_1220\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1220\" id=\"ach_1220\"><p>What is Multi-Factor Authentication?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1220\" aria-labelledby=\"ach_1220\" role=\"region\" style=\"display: none;\"><p>Multi-Factor Authentication uses more than one way of verifying your identity. Besides just using your Sign-On ID and Password to sign in to Online Banking, another form of security and verification is used for your protection.<\/p>\n<\/div><\/li><li><a name=\"question_1221\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1221\" id=\"ach_1221\"><p>How much will it cost?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1221\" aria-labelledby=\"ach_1221\" role=\"region\" style=\"display: none;\"><p>There is absolutely no cost to you associated with our security system.<\/p>\n<\/div><\/li><li><a name=\"question_1222\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1222\" id=\"ach_1222\"><p>How does Multi-Factor Authentication protect my financial information?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1222\" aria-labelledby=\"ach_1222\" role=\"region\" style=\"display: none;\"><p>We value your privacy and the protection of your identity. Traditional password-only sign-on requirements provide minimal security since they are static and easy to steal, break, or crack. Multi-Factor Authentication provides added security against identity theft, phishing, spyware, and other online scams. Multi-Factor Authentication provides an enhanced method for validating the identity of a person using online products and services. By providing another way for you to verify who you are when signing on, Dean Bank gives your financial information an added layer of security. This is for your own protection.<\/p>\n<\/div><\/li><li><a name=\"question_1223\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1223\" id=\"ach_1223\"><p>How often will my Sign-On information change with Multi-Factor Authentication?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1223\" aria-labelledby=\"ach_1223\" role=\"region\" style=\"display: none;\"><p>Your User ID remains the same every time you sign on. You will be prompted to change your Password once a year; however we suggest you take the initiative to change it every 90 days. Your Security Questions will require updating every 180 days.<\/p>\n<\/div><\/li><li><a name=\"question_1224\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1224\" id=\"ach_1224\"><p>When will I be asked for more information?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1224\" aria-labelledby=\"ach_1224\" role=\"region\" style=\"display: none;\"><p>After you are first prompted to set up your security information, you will be prompted to update your questions every 180 days for your security. Besides these updates, you will only be prompted to answer questions when a particular activity or transaction appears to be unusual or uncharacteristic of your typical behavior.<\/p>\n<\/div><\/li><li><a name=\"question_1225\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1225\" id=\"ach_1225\"><p>What is unusual or uncharacteristic behavior?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1225\" aria-labelledby=\"ach_1225\" role=\"region\" style=\"display: none;\"><p>Uncharacteristic or unusual behavior is anything that appears out-of-the-ordinary compared to how and where you normally bank online. If the action being requested does not appear to be something you would normally do, we will ask you for more information to make sure it is really you and not an unauthorized user.<\/p>\n<\/div><\/li><li><a name=\"question_1226\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1226\" id=\"ach_1226\"><p>Why is Multi-Factor Authentication required?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1226\" aria-labelledby=\"ach_1226\" role=\"region\" style=\"display: none;\"><p>All banks offering internet-based financial services, including Dean Bank, are required by Federal examiners to provide a second level of security.<\/p>\n<\/div><\/li><li><a name=\"question_1227\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1227\" id=\"ach_1227\"><p>How will this help prevent online fraud?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1227\" aria-labelledby=\"ach_1227\" role=\"region\" style=\"display: none;\"><p>If your Sign-On ID and Password are stolen, the fraudster would have to be able to answer your security questions correctly. If the user is not able to provide this information, the activity would be blocked. This added layer of security helps us protect your information.<\/p>\n<\/div><\/li><li><a name=\"question_1228\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1228\" id=\"ach_1228\"><p>I check my account very often, wouldn't I know if something unusual showed up on my account?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1228\" aria-labelledby=\"ach_1228\" role=\"region\" style=\"display: none;\"><p>It is great you check your account! It is always a good idea to regularly monitor your account for any unusual activity (like payments you didn\u2019t make). This security service helps prevent those incidences from ever occurring, so when you check your account everything is exactly how it should be.<\/p>\n<\/div><\/li><li><a name=\"question_1229\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1229\" id=\"ach_1229\"><p>Is my personal information still safe?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1229\" aria-labelledby=\"ach_1229\" role=\"region\" style=\"display: none;\"><p>Yes. In fact, your personal information is as safe as ever because we are making sure it is really you and not an unauthorized user trying to access your information. That means you are being protected every moment \u2014 when you are online and more importantly when you are not.<\/p>\n<\/div><\/li><li><a name=\"question_1230\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1230\" id=\"ach_1230\"><p>I share my computer with someone who has his or her own account. Can both of us still log in from this machine?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1230\" aria-labelledby=\"ach_1230\" role=\"region\" style=\"display: none;\"><p>Yes, you can both use the same computer to login to your individual accounts. There is no limit on how many people can login from the same computer.<\/p>\n<\/div><\/li><li><a name=\"question_1231\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1231\" id=\"ach_1231\"><p>I already have anti-virus software and a personal firewall. Why do I need this?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1231\" aria-labelledby=\"ach_1231\" role=\"region\" style=\"display: none;\"><p>We are glad to hear you use anti-virus software and a personal firewall. Be sure that you keep both software programs up-to-date for the best possible protection against viruses, Trojans, and hackers. Our security feature protects against other kinds of threats such as a stolen Sign-On ID and Password. It works with your other personal security programs, but it does not replace them.<\/p>\n<\/div><\/li><li><a name=\"question_1232\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1232\" id=\"ach_1232\"><p>What additional information will I be asked?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1232\" aria-labelledby=\"ach_1232\" role=\"region\" style=\"display: none;\"><p>If any unusual or uncharacteristic behavior is detected you will be asked to answer several of the security questions you chose. We will not ask you to answer questions that you did not select and provide answers to when initially setting up your security information.<\/p>\n<\/div><\/li><li><a name=\"question_1233\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1233\" id=\"ach_1233\"><p>How are you able to detect unusual or uncharacteristic behavior?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1233\" aria-labelledby=\"ach_1233\" role=\"region\" style=\"display: none;\"><p>The security system takes into account factors such as the computers you typically use to access your account, or the typical security settings for your computer. Hundreds of factors, such as these, create a profile that is unique to you that allows us to make decisions about whether the person conducting a given activity appears to be really you.<\/p>\n<\/div><\/li><li><a name=\"question_1234\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1234\" id=\"ach_1234\"><p>How do I sign up for the security system?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1234\" aria-labelledby=\"ach_1234\" role=\"region\" style=\"display: none;\"><p>You do not need to sign up as all users are automatically enrolled. Expect to be prompted when first banking online to choose several security questions that only you know the answers to. This will only take you a couple of minutes to complete. Once you submit these questions and answers you will have added a layer of protection to your internet banking access! Keep in mind that we will never ask you for your account number or your social security number online.<\/p>\n<\/div><\/li><li><a name=\"question_1235\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1235\" id=\"ach_1235\"><p>Are all financial institutions using the same type of Multi-Factor Authentication?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1235\" aria-labelledby=\"ach_1235\" role=\"region\" style=\"display: none;\"><p>No. Financial institutions are requiring a variety of other security measures, including selection of personal icons, ID tokens, automated phone calls, and multiple security questions.<\/p>\n<\/div><\/li> <\/ol><\/div>\n\n <div class=\"mod-faq-container\"><h2 class=\"title\">Security<\/h2> <ol class=\"mod_faq_questions\"> <li><a name=\"question_1236\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1236\" id=\"ach_1236\"><p>What is Phishing?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1236\" aria-labelledby=\"ach_1236\" role=\"region\" style=\"display: none;\"><p>Phishing is a type of fraud. The term \"phishing\" (pronounced fishing) refers to a scam that tries to obtain and use an individual\u2019s personal or financial information in a fraudulent manner. Generally a person will experience the following process from a fraudster conducting a phishing scam:<\/p>\n<\/div><\/li><li><a name=\"question_1237\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1237\" id=\"ach_1237\"><p>How can I prevent becoming a victim of fraud or identity theft?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1237\" aria-labelledby=\"ach_1237\" role=\"region\" style=\"display: none;\"><p>The number and sophistication of fraudulent activity will continue to increase. As a general rule you should be very careful about giving out your personal information over the internet.<\/p>\n<\/div><\/li><li><a name=\"question_1238\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1238\" id=\"ach_1238\"><p>What if I suspect I\u2019ve been \"phished\" or how do I report Identity Theft?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1238\" aria-labelledby=\"ach_1238\" role=\"region\" style=\"display: none;\"><p>If you suspect that your accounts have been compromised report the incident right away by calling a Dean Bank Representative at 508.528.0088.<\/p>\n<\/div><\/li><li><a name=\"question_1239\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1239\" id=\"ach_1239\"><p>How can I protect my Online Banking User Name and Password from being compromised?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1239\" aria-labelledby=\"ach_1239\" role=\"region\" style=\"display: none;\"><p>Your User Name and Password can be compromised in a variety of ways, by responding to a phishing email, via a keylogger or Trojan horse virus that was installed on your PC through a fraudulent email or by someone with whom you may have shared your user name and password. Your User Name and Password are critical components of securing your data therefore to protect them from being compromised you should never share them with anyone or write them down.<\/p>\n<\/div><\/li><li><a name=\"question_1240\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1240\" id=\"ach_1240\"><p>What is a keylogger or Trojan horse?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1240\" aria-labelledby=\"ach_1240\" role=\"region\" style=\"display: none;\"><p>Keylogger access is often downloaded inadvertently by users clicking on links in fraudulent emails and poses a dangerous threat to user privacy. A keylogger is a computer program that logs each keystroke a user types on a keyboard and saves this data into a file or transfers it via the internet to a pre-determined remote location. It also can capture screenshots of the user activity, log-in passwords, record online chat conversations or take different actions in order to find out what a user is doing.<\/p>\n<\/div><\/li><li><a name=\"question_1241\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1241\" id=\"ach_1241\"><p>What measures can I take to further protect my personal information?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1241\" aria-labelledby=\"ach_1241\" role=\"region\" style=\"display: none;\"><p>In addition to technology deployed by Dean Bank to ensure customer safety, Users should utilize these additional security guidelines:<\/p>\n<\/div><\/li><li><a name=\"question_1242\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1242\" id=\"ach_1242\"><p>Does Dean Bank use https as a way for me to identify that I am on a secure site?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1242\" aria-labelledby=\"ach_1242\" role=\"region\" style=\"display: none;\"><p>Yes, Dean Bank uses https for any secure areas on its website and for online banking and online account services.<\/p>\n<\/div><\/li><li><a name=\"question_1243\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1243\" id=\"ach_1243\"><p>How does https protocol work to secure my information?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1243\" aria-labelledby=\"ach_1243\" role=\"region\" style=\"display: none;\"><p>Web browsers will encrypt text automatically when connected to a secure server, evidenced by an address beginning with https. The server decrypts the text upon its arrival. This process protects against anyone \"listening in.\" They would only see unreadable gibberish. Dean Bank deploys https in all areas where private information is input or accessed.<\/p>\n<\/div><\/li><li><a name=\"question_1244\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1244\" id=\"ach_1244\"><p>I keep hearing a lot about encryption? What exactly is it, and why does it make everything more secure?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1244\" aria-labelledby=\"ach_1244\" role=\"region\" style=\"display: none;\"><p>Encryption refers to complex algorithmic schemes that encode plain text into non-readable form or cyphertext. The receiver of the encrypted text uses a \"key\" to decrypt the message, returning it to its original plain text form. The key is the trigger mechanism to the algorithm, all communication from you to the system, and from the system to you, is encrypted using a maximum of 128 bits, which is the current standard for encryption.<\/p>\n<\/div><\/li><li><a name=\"question_1245\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1245\" id=\"ach_1245\"><p>What security does Dean Bank provide for online banking and mobile services?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1245\" aria-labelledby=\"ach_1245\" role=\"region\" style=\"display: none;\"><p>Dean Bank provides the most advanced layers of security protection in the industry.\u00a0 Should you have specific questions about this topic, please contact our Chief Information Officer via email at Info@deanbank.com.<\/p>\n<\/div><\/li><li><a name=\"question_1246\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1246\" id=\"ach_1246\"><p>What are some tips to keep my mobile banking experience safe?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1246\" aria-labelledby=\"ach_1246\" role=\"region\" style=\"display: none;\"><p>Here are some tips and general good practices for banking on your mobile device:\u00a0<a href=\"https:\/\/www.bankrate.com\/banking\/best-security-practices-for-mobile-banking\/\" target=\"_blank\" rel=\"noopener\">Helpful Tips<\/a><\/p>\n<\/div><\/li><li><a name=\"question_1247\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1247\" id=\"ach_1247\"><p>Is it ok to send my personal or account information via email?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1247\" aria-labelledby=\"ach_1247\" role=\"region\" style=\"display: none;\"><p>No. Regular email is not secure. Never email personal financial information such as account numbers or your Social Security number.<\/p>\n<\/div><\/li><li><a name=\"question_1248\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1248\" id=\"ach_1248\"><p>Is it ok to provide my PIN or password when asked?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1248\" aria-labelledby=\"ach_1248\" role=\"region\" style=\"display: none;\"><p>No. Dean Bank will never ask for your PIN or password. We have implemented alternative methods of verifying your identity.<\/p>\n<\/div><\/li><li><a name=\"question_1249\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1249\" id=\"ach_1249\"><p>Does Dean Bank provide further security services?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1249\" aria-labelledby=\"ach_1249\" role=\"region\" style=\"display: none;\"><p>Dean Bank provides MasterCard\u2122 SecureCode\u00ae to assist in your ATM\/debit card personal information protection as well as security tips to help protect yourself and your family. For further information please visit the Security Center.<\/p>\n<\/div><\/li> <\/ol><\/div>\n\n <div class=\"mod-faq-container\"><h2 class=\"title\">eStatements<\/h2> <ol class=\"mod_faq_questions\"> <li><a name=\"question_1250\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1250\" id=\"ach_1250\"><p>eStatements are Secure<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1250\" aria-labelledby=\"ach_1250\" role=\"region\" style=\"display: none;\"><p>You understand that the statement information received from Dean Bank will be encrypted and password protected for your security. As a result, you will be required to enter your Sign-On ID and Password to view the electronic statement(s) and check images. Your Sign-On ID and Password are highly sensitive and extremely confidential and must not be disclosed to others or recorded in or on your personal computer.<\/p>\n<\/div><\/li><li><a name=\"question_1251\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1251\" id=\"ach_1251\"><p>Questions about your eStatement<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1251\" aria-labelledby=\"ach_1251\" role=\"region\" style=\"display: none;\"><p>In case of errors or questions about your electronic statement(s), you can contact us by telephone at 508.528.0088, or notify us in writing at Dean Bank, P.O. Box 307, Franklin, MA 02038 as soon as possible. We must hear from you no later than 60 days after we sent you the first statement on which the error or problem appeared. (1) Tell us your name and account number. (2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. (3) Tell us the dollar amount of the suspected error. We will investigate your complaint and will correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error; so that you will have the use of the money during the time it takes us to complete our investigation.<\/p>\n<\/div><\/li><li><a name=\"question_1252\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1252\" id=\"ach_1252\"><p>System Requirements<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1252\" aria-labelledby=\"ach_1252\" role=\"region\" style=\"display: none;\"><p>You can gain access to your account statements by using any type of computer connected to the internet and logging in to Dean Bank Online. The preferred browser is Microsoft Explorer version 4.04 or higher. Upon requesting eStatement service, you will receive an email with links to the sites from which you can download all the required software.<\/p>\n<\/div><\/li><li><a name=\"question_1253\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1253\" id=\"ach_1253\"><p>Requesting a Paper Statement<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1253\" aria-labelledby=\"ach_1253\" role=\"region\" style=\"display: none;\"><p>By opting to receive eStatements, Dean Bank will discontinue sending you paper statements via postal mail service. Your eStatements contain the same information as a paper statement and can be printed out. You will need a printer if you want to create a paper copy of your statements. By requesting to receive your statements electronically, you are telling Dean Bank that you have printing capabilities. If you decide to stop receiving eStatements and return to traditional paper statements, please contact us and we will make this change.<\/p>\n<\/div><\/li><li><a name=\"question_1254\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1254\" id=\"ach_1254\"><p>How to Access eStatements<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1254\" aria-labelledby=\"ach_1254\" role=\"region\" style=\"display: none;\"><p>You will be notified by email each time that a new statement becomes available for viewing online. In order to send you notification of your current eStatement, we must always have your current email address on file. If you are an existing Dean Bank Online customer, you will be asked to verify the email address we have on file when you sign up for eStatements. If you are not yet an online banking customer, you will be asked to provide us with an email address that will be used to send you all electronic statement related notifications. Let us know immediately if your email address changes.<\/p>\n<\/div><\/li> <\/ol><\/div>\n\n <div class=\"mod-faq-container\"><h2 class=\"title\">Mobile Deposit<\/h2> <ol class=\"mod_faq_questions\"> <li><a name=\"question_1256\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1256\" id=\"ach_1256\"><p>What is Mobile Deposit?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1256\" aria-labelledby=\"ach_1256\" role=\"region\" style=\"display: none;\"><p>Dean Bank\u2019s Mobile Deposit service is designed to allow you to make deposits to your checking, statement savings, or money market savings accounts remotely by capturing a digital image of a paper check with a mobile device and electronically delivering the image to the Bank.<\/p>\n<\/div><\/li><li><a name=\"question_1257\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1257\" id=\"ach_1257\"><p>Which of my Dean Bank accounts are eligible for Mobile Deposit?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1257\" aria-labelledby=\"ach_1257\" role=\"region\" style=\"display: none;\"><p>You may use Mobile Deposit to deposit checks into your checking, statement savings or money market account, if linked to your Dean Bank online banking account.<\/p>\n<\/div><\/li><li><a name=\"question_1258\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1258\" id=\"ach_1258\"><p>What if I go over my daily or monthly deposit or transaction limit?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1258\" aria-labelledby=\"ach_1258\" role=\"region\" style=\"display: none;\"><p>If you go over your transaction or deposit limit, the transaction will not be accepted. You will receive an error message stating that your limits have been exceeded and the deposit cannot be processed.<\/p>\n<\/div><\/li><li><a name=\"question_1259\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1259\" id=\"ach_1259\"><p>What is the cutoff time for making a Mobile Deposit?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1259\" aria-labelledby=\"ach_1259\" role=\"region\" style=\"display: none;\"><p>Checks successfully deposited through Mobile Deposit prior to 4:00 PM Eastern Time on any business day will be deemed to have been received by the bank on that business day. Deposits after the cutoff time or on a Saturday, Sunday or any day the bank is not open, will be considered received on the next business day.<\/p>\n<\/div><\/li><li><a name=\"question_1260\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1260\" id=\"ach_1260\"><p>Is there a fee for Mobile Deposit?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1260\" aria-labelledby=\"ach_1260\" role=\"region\" style=\"display: none;\"><p>Currently, the Bank does not charge a fee to consumer accounts for use of Mobile Deposit. Business accounts will be charged a fee as indicated by the Business Fee Schedule. Wireless connectivity and usage rates may apply. Contact your wireless service provider for more details.<\/p>\n<\/div><\/li><li><a name=\"question_1261\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1261\" id=\"ach_1261\"><p>When will the funds from my Mobile Deposit be available?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1261\" aria-labelledby=\"ach_1261\" role=\"region\" style=\"display: none;\"><p>Funds deposited using Mobile Deposit will be made available to you by 9:00 AM Eastern Time on the next business day after the day we receive your deposit. Checks deposited through Mobile Deposit will not appear in your account history or balance until the next business day after the day of deposit.<\/p>\n<\/div><\/li><li><a name=\"question_1262\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1262\" id=\"ach_1262\"><p>What do I do with the checks that I deposit through Mobile Deposit?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1262\" aria-labelledby=\"ach_1262\" role=\"region\" style=\"display: none;\"><p>You should secure the check in a safe place and note on the check that it was \u201cElectronically Presented\u201d as part of a mobile deposit. The check should be kept for at least sixty days after you receive your confirmation. At that time, you should destroy the deposited check so that no one attempts to negotiate it in the future. Before destroying, verify on your account statement that the deposit was received and credited to your account.<\/p>\n<\/div><\/li><li><a name=\"question_1263\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1263\" id=\"ach_1263\"><p>How do I view my Mobile Deposit history and how long is the history available for viewing?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1263\" aria-labelledby=\"ach_1263\" role=\"region\" style=\"display: none;\"><p>Deposits made using Mobile Deposit can be viewed for 30 days after the deposit was processed by logging into the mobile banking app and selecting View Mobile Deposit History on the Mobile Deposit Main Menu. Your deposit history is also available for viewing on Online Banking.<\/p>\n<\/div><\/li><li><a name=\"question_1264\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1264\" id=\"ach_1264\"><p>Can I make a deposit with more than one check?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1264\" aria-labelledby=\"ach_1264\" role=\"region\" style=\"display: none;\"><p>Each check must be deposited as a separate deposit transaction. You can, however, make multiple deposits as long as you do not exceed your daily or monthly dollar limit.<\/p>\n<\/div><\/li><li><a name=\"question_1265\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1265\" id=\"ach_1265\"><p>Is there a dollar limit or a limit to the number of checks that can be deposited through Mobile Deposit?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1265\" aria-labelledby=\"ach_1265\" role=\"region\" style=\"display: none;\"><p>Yes. There are daily and monthly limits. The daily deposit limit for consumer accounts is $2,000 and $10,000 every 30 calendar days. The daily deposit limit for business accounts is $5,000 and $50,000 every 30 calendar days.<\/p>\n<\/div><\/li><li><a name=\"question_1266\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1266\" id=\"ach_1266\"><p>How do I deposit a check using Mobile Deposit?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1266\" aria-labelledby=\"ach_1266\" role=\"region\" style=\"display: none;\"><p>First, you must sign in to the mobile banking app using your Dean Bank Online user ID and password. If you are not already a Dean Bank Online user, please visit our website to enroll. Once logged in to the mobile banking app, select Mobile Deposit from the menu of banking activities. Endorse your check per the terms of our Agreement, choose the account to receive the deposit, enter the amount of the check, take photos of the front and back of the check, verify the information you have entered, and submit the deposit.<\/p>\n<\/div><\/li> <\/ol><\/div>\n\n <div class=\"mod-faq-container\"><h2 class=\"title\"><span id=\"uchooserewards\">Dean Bank uChoose Rewards<sup>\u00ae<\/sup><\/span><\/h2> <ol class=\"mod_faq_questions\"> <li><a name=\"question_1267\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1267\" id=\"ach_1267\"><p>What is uChoose Rewards\u00ae<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1267\" aria-labelledby=\"ach_1267\" role=\"region\" style=\"display: none;\"><p>uChoose Rewards is a rewards program where you earn points for shopping while using your Dean Bank Debit MasterCard, then redeem your points for anything of your choice from a huge online rewards catalog. <\/p>\n<\/div><\/li><li><a name=\"question_1268\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1268\" id=\"ach_1268\"><p>How do I earn points?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1268\" aria-labelledby=\"ach_1268\" role=\"region\" style=\"display: none;\"><p>Earn points on qualifying transactions, which are outlined in the welcome materials you received after signing up for this program. Earn even more points when you shop at the participating retailers listed on www.uchooserewards.com.\u00a0 Points will be redeemable only if your Rewards Points account is open and in good standing.<\/p>\n<\/div><\/li><li><a name=\"question_1269\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1269\" id=\"ach_1269\"><p>Where can I earn points?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1269\" aria-labelledby=\"ach_1269\" role=\"region\" style=\"display: none;\"><p>You earn points everywhere your card is accepted.<\/p>\n<\/div><\/li><li><a name=\"question_1270\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1270\" id=\"ach_1270\"><p>What can I redeem my points for?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1270\" aria-labelledby=\"ach_1270\" role=\"region\" style=\"display: none;\"><p>You can redeem your points for git cards from literally dozens of retailers...there are thirteen different categories to choose from!\u00a0 Browse the redemption section to see all the exciting options available to you.\u00a0 You can even redeem point for travel.\u00a0 Points will be redeemable only if your Rewards Points account is open and in good standing.<\/p>\n<\/div><\/li><li><a name=\"question_1271\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1271\" id=\"ach_1271\"><p>When can I redeem my points?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1271\" aria-labelledby=\"ach_1271\" role=\"region\" style=\"display: none;\"><p>It can take up to 60 days for your points to be credited to your account. You must accumulate 1,500 points before you can redeem your points. After that, you can redeem for any number of amazing items. Simply look for your \u201cTotal Points Available for Redemption\u201d on the Point Details page to see how many points you have available for redemption.\u00a0 Points will be redeemable only if your Rewards Points account is open and in good standing.<\/p>\n<\/div><\/li><li><a name=\"question_1272\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1272\" id=\"ach_1272\"><p>Can I share points with family members?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1272\" aria-labelledby=\"ach_1272\" role=\"region\" style=\"display: none;\"><p>Yes, all cards within an account automatically earn points together. In addition, if you have multiple accounts with Dean Bank, you can link them together to earn rewards faster. Just visit the\u202fPreferences\u202fpage to link more accounts to your program. <\/p>\n<\/div><\/li><li><a name=\"question_1273\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1273\" id=\"ach_1273\"><p>Where can I view my point activity?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1273\" aria-labelledby=\"ach_1273\" role=\"region\" style=\"display: none;\"><p>You can access the history of your point activity and balance easily within either Dean Bank's Online Banking or Mobile Banking solution.<\/p>\n<\/div><\/li><li><a name=\"question_1275\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1275\" id=\"ach_1275\"><p>What if I shopped at a participating retailer, but my points are not showing up?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1275\" aria-labelledby=\"ach_1275\" role=\"region\" style=\"display: none;\"><p>It can take up to 30 days for transactions to appear on the Point Details page. If points from a qualified transaction do not appear after 30 days, please contact the number or e-mail listed on the\u202fContact Us\u202fpage for assistance. <\/p>\n<\/div><\/li><li><a name=\"question_1276\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1276\" id=\"ach_1276\"><p>Can points be redeemed at the point of purchase or can they be redeemed online?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1276\" aria-labelledby=\"ach_1276\" role=\"region\" style=\"display: none;\"><p>You can only redeem points online through either Dean Bank's Online Banking or Mobile Banking solution.<\/p>\n<\/div><\/li><li><a name=\"question_1277\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1277\" id=\"ach_1277\"><p>What will happen to my points if my card is lost or stolen?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1277\" aria-labelledby=\"ach_1277\" role=\"region\" style=\"display: none;\"><p>If your card is lost or stolen and a replacement is issued, points will automatically be transferred to the new card. Once you receive your new card, simply visit Online or Mobile banking to confirm it's there.\u00a0 Please reach out to Dean Bank with any questions or concerns.<\/p>\n<\/div><\/li><li><a name=\"question_1278\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1278\" id=\"ach_1278\"><p>If someone manages to get access to my uChoose Rewards username and password, can they redeem my points?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1278\" aria-labelledby=\"ach_1278\" role=\"region\" style=\"display: none;\"><p>We've enhanced our security procedures and unless you give someone else your Online \/ Mobile Banking User ID and password, this cannot occur.<\/p>\n<\/div><\/li><li><a name=\"question_1279\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1279\" id=\"ach_1279\"><p>When redeeming can I send to a work address?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1279\" aria-labelledby=\"ach_1279\" role=\"region\" style=\"display: none;\"><p>No \u2013 the address for your redemption(s) must be the same as what we have on file.<\/p>\n<\/div><\/li><li><a name=\"question_1280\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1280\" id=\"ach_1280\"><p>How much does it cost to participate?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1280\" aria-labelledby=\"ach_1280\" role=\"region\" style=\"display: none;\"><p>There is no cost. Membership in uChoose Rewards\u00ae\u202fis absolutely free for Dean Bank cardholders, so start shopping and earning today. <\/p>\n<\/div><\/li><li><a name=\"question_1281\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1281\" id=\"ach_1281\"><p>What if I have another question?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1281\" aria-labelledby=\"ach_1281\" role=\"region\" style=\"display: none;\"><p>If you have other questions not answered here, you can contact the number or e-mail listed on the\u202fContact Us\u202fpage. <\/p>\n<\/div><\/li> <\/ol><\/div>\n\n <div class=\"mod-faq-container\"><h2 class=\"title\">Zelle<sup>\u00ae<\/sup><\/h2> <ol class=\"mod_faq_questions\"> <li><a name=\"question_1283\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1283\" id=\"ach_1283\"><p>How can I learn more about Zelle?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1283\" aria-labelledby=\"ach_1283\" role=\"region\" style=\"display: none;\"><p>You can view our full list of Zelle FAQs <a href=\"\/resources\/zelle-faqs\/\">here<\/a>.<\/p>\n<\/div><\/li> <\/ol><\/div>\n\n <div class=\"mod-faq-container\"><h2 class=\"title\">Dean Bank Contactless Debit Card<\/h2> <ol class=\"mod_faq_questions\"> <li><a name=\"question_1284\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1284\" id=\"ach_1284\"><p>What Is a Contactless Card?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1284\" aria-labelledby=\"ach_1284\" role=\"region\" style=\"display: none;\"><p>Contactless cards work a lot like mobile wallets. The transaction is completed by simply holding or tapping the card on a contactless-enabled card reader.<\/p>\n<\/div><\/li><li><a name=\"question_1285\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1285\" id=\"ach_1285\"><p>How to Tell Whether Your Card Is Contactless<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1285\" aria-labelledby=\"ach_1285\" role=\"region\" style=\"display: none;\"><p>To check whether your Dean Bank debit card is contactless, just look for the contactless symbol on the back of your card. The contactless symbol is four curved lines that get bigger from left to right. You might notice that it looks similar to the Wi-Fi symbol.<\/p>\n<\/div><\/li><li><a name=\"question_1286\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1286\" id=\"ach_1286\"><p>How Do Contactless Debit Cards Work?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1286\" aria-labelledby=\"ach_1286\" role=\"region\" style=\"display: none;\"><p>Contactless cards use radio-frequency identification (RFID) technology. This allows the card to communicate with the card reader when the card is held near the reader during a transaction.<\/p>\n<\/div><\/li><li><a name=\"question_1287\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1287\" id=\"ach_1287\"><p>How to Use a Contactless Debit Card<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1287\" aria-labelledby=\"ach_1287\" role=\"region\" style=\"display: none;\"><p>Contactless payments work the same way no matter the type of card. Here\u2019s how to use a contactless debit card:\u00a0 Present your card as normal when making your purchase.\u00a0 Touch and hold the card to the area of the payment device displaying the contactless payment symbol.\u00a0 Wait for confirmation from the vendor and complete your purchase.<\/p>\n<\/div><\/li><li><a name=\"question_1288\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1288\" id=\"ach_1288\"><p>Where Can I Use My Contactless Debit Card?<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1288\" aria-labelledby=\"ach_1288\" role=\"region\" style=\"display: none;\"><p>There are so many places you can use your contactless card. From grocery stores and fast-food restaurants to convenience stores and gas stations, thousands of merchants across the country now support contactless technology.<\/p>\n<\/div><\/li><li><a name=\"question_1289\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1289\" id=\"ach_1289\"><p>Contactless Debit Card Security<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1289\" aria-labelledby=\"ach_1289\" role=\"region\" style=\"display: none;\"><p>Contactless cards are as safe as any other type of debit card, including chip cards.\u00a0 For more information on the security of contactless cards reach out to any member of our branch staff or email <a href=\"mailto:info@deanbank.com\">info@deanbank.com<\/a>.<\/p>\n<\/div><\/li><li><a name=\"question_1290\"><\/a><button class=\"question js-accordion-title\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"ac_1290\" id=\"ach_1290\"><p>More Information About Contactless Cards<\/p><\/button><div class=\"answer js-accordion-content\" id=\"ac_1290\" aria-labelledby=\"ach_1290\" role=\"region\" style=\"display: none;\"><p>Still have questions about how contactless cards work?\u00a0 Ask any member of our branch staff and they'll be happy to answer your questions.\u00a0 You may also email our Operations Department at <a href=\"mailto:mobile@deanbank.com\">mobile@deanbank.com<\/a>.<\/p>\n<\/div><\/li> <\/ol><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"> <section role=\"search\" aria-label=\"Search Area: How Can we Help?\" class=\"mod-help\"> <div class=\"help-container\"> <h3 class=\"title\">How can we help?<\/h3> <form id=\"sidebar-search\" method=\"GET\" action=\"\/search\/\"> <label class=\"visuallyhidden\">Search our site<\/label> <input type=\"search\" name=\"search_key\" class=\"help-search-input\" placeholder=\"I want to...\" \/><button class=\"help-search-submit\"><img decoding=\"async\" src=\"https:\/\/www.deanbank.com\/wp-content\/themes\/dcb-theme\/images\/ico-sidebar-search.svg\" alt=\"Submit Search\"\/><\/button> <\/form> <\/div><\/section> <section aria-label=\"Related Products and Services\" class=\"nav-related\"> <h3>View our Products & Services<\/h3> <!-- Menu: 3 --><!-- Menu Name = 3 --><!-- Base ID = 765 because base is 765 --><nav class=\"menu_nav cm_3\" aria-label=\"Resources Menu\"><ul><li class='item_spot_95 expanded  not_current'>\r\n                            <!-- Base Parent ID = \/resources\/security-center vs \/wp-json\/wp\/v2\/pages\/1158 --><a target='' class='' data-nav-item-id='security-center' data-nav-item-parent-id='765' href='\/resources\/security-center\/'>Security Center<\/a><\/li><li class='item_spot_104 expanded  not_current'>\r\n                            <!-- Base Parent ID = \/resources\/financial-resources vs \/wp-json\/wp\/v2\/pages\/1158 --><a target='' class='' data-nav-item-id='financial-resources' data-nav-item-parent-id='765' href='\/resources\/financial-resources\/'>Financial Resources<\/a><\/li><li class='item_spot_110 expanded  not_current'>\r\n                            <!-- Base Parent ID = \/resources\/calculators vs \/wp-json\/wp\/v2\/pages\/1158 --><a target='' class='' data-nav-item-id='calculators' data-nav-item-parent-id='765' href='\/resources\/calculators\/'>Calculators<\/a><\/li><li class='item_spot_111 expanded  not_current'>\r\n                            <!-- Base Parent ID = \/resources\/faqs vs \/wp-json\/wp\/v2\/pages\/1158 --><a target='' class='' data-nav-item-id='faqs' data-nav-item-parent-id='765' href='\/resources\/faqs\/'>FAQs<\/a><\/li><li class='item_spot_112 expanded  not_current'>\r\n                            <!-- Base Parent ID = \/resources\/forms-and-applications vs \/wp-json\/wp\/v2\/pages\/1158 --><a target='' class='' data-nav-item-id='forms-applications' data-nav-item-parent-id='765' href='\/resources\/forms-and-applications\/'>Forms & Applications<\/a><\/li><\/ul><\/nav> <\/section> <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":222,"menu_order":41,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"links_old_site_id":[],"class_list":["post-1158","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - 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