{"id":1448,"date":"2024-06-21T11:30:38","date_gmt":"2024-06-21T15:30:38","guid":{"rendered":"https:\/\/wp-dcb.resultspw.com\/?page_id=1448"},"modified":"2024-07-15T16:39:05","modified_gmt":"2024-07-15T20:39:05","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.deanbank.com\/about\/contact\/","title":{"rendered":"Contact Us"},"content":{"rendered":" <div class=\"page-header-simple section-bg-blue \"> <div class=\"container\"> <nav id=\"breadcrumb\" class=\"breadcrumb\" aria-label=\"Breadcrumb\"><span><span><a href=\"https:\/\/www.deanbank.com\/\">Home<\/a><\/span><\/span><\/nav> <h1 class=\"title\">Contact Us<\/h1> <\/div><\/div>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\"> <div class=\"block-product\"> <div class=\"product-container\"> <div class=\"content\"> <div class=\"body\"> <h3>Email<\/h3>\n<p>Please do not include and transmit any confidential information via email. Confidential information, including account information and personally identifiable information should not be transmitted by non-encrypted email \/ email attachments. Use of non-encrypted email is inherently insecure. In no event shall Dean Bank accept any responsibility for the loss, use or misuse of any information including confidential information, which is sent to Dean Bank by email or email attachments.<br \/><br \/><span class=\"email\">info at deanbank dot com<\/span><\/p>\n<p>Mobile users can send inquiries to <span class=\"email\">mobile at deanbank dot com<\/span>.<\/p>\n<h3>Call<\/h3>\n<p>508.528.0088<\/p>\n<p>We can personally connect you to any Dean Bank office during business hours, or you can call your <a href=\"\/locations\/\" style=\"text-decoration: underline;\">local branch<\/a> directly. We take pride in the fact that you'll be greeted by a person, not an automated system.<\/p>\n<h3>By Mail<\/h3>\n<p>Dean Bank<br \/>P.O. Box 307<br \/>21 Main Street<br \/>Franklin, MA 02038<\/p>\n<p>If you are mailing a payment or deposit to us, the mailing address is:<\/p>\n<p>Dean Bank<br \/>P.O. Box 296<br \/>Franklin, MA 02038<\/p>\n<h3>Department Fax Numbers<\/h3>\n<p>Executive &amp; Administration: 508.541.5687<br \/>Mortgage &amp; Operations: 508.541.5684<br \/>Commercial: 508.541.5687<br \/>Accounting: 508.528.5760<\/p>\n<h3>Important Phone Numbers<\/h3>\n<p>PhoneLink &ndash; Toll-Free Telephone Banking: 1.877.541.DEAN (3326)<\/p>\n<p>To report a lost or stolen Debit or ATM Card: During bank hours, call us at 508.528.0088. After hours you may call 1.800.472.3272 in the U.S. or call 973.682.9794 internationally.<\/p>\n<p>To activate your debit card with current PIN or to set up \/ change your four-digit PIN, please call 800 992-3808 and follow these prompts:<\/p>\n<ul>\n<li>Enter your debit card number<\/li>\n<li>Enter the three-digit code on the back of the debit card (called the CVV or CVC)<\/li>\n<li>Enter a security question<\/li>\n<li>Enter the card's expiration date<\/li>\n<\/ul>\n<p><strong>IMPORTANT INFORMATION:&nbsp; If you've been contacted about potential fraud and are asked to return their call you may dial 833.735.1894.&nbsp;<\/strong>Cardholders may also call the bank during regular business hours and our staff can also mark the case as fraud\/no fraud.&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3>Dean Bank uChoose Rewards<\/h3>\n<p>1.855.669.1356<\/p> <\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading f-h2\">Contact Us Form<\/h2>\n\n\n<div id=\"formarea-contact-us\" class=\"container-fluid clearfix\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2398-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"2398\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/1448#wpcf7-f2398-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2398\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.3\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2398-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"use-floating-validation-tip hide-cf7-checkbox-labels\">\n      <fieldset>\n        <legend class=\"visuallyhidden\">Contact Us<\/legend>\n        <p>* Information is required.<\/p>\n\n        <div class=\"row-fluid clearfix\">\n          <div data-required=\"true\" class=\"span6\">\n            <label class=\"visuallyhidden\" for=\"first_name\">First Name*<\/label>\n             <div class=\"text-input-cf7 no-margin-p\"><!-- Input (text) --><span class=\"wpcf7-form-control-wrap\" data-name=\"first_name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required span12\" id=\"first_name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First Name*\" value=\"\" type=\"text\" name=\"first_name\" \/><\/span><\/div> \n          <\/div>\n          <div data-required=\"true\" class=\"span6\">\n            <label class=\"visuallyhidden\" for=\"last_name\">Last Name*<\/label>\n             <div class=\"text-input-cf7 no-margin-p\"><!-- Input (text) --><span class=\"wpcf7-form-control-wrap\" data-name=\"last_name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required span12\" id=\"last_name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last Name*\" value=\"\" type=\"text\" name=\"last_name\" \/><\/span><\/div> \n          <\/div>\n        <\/div>\n\n        <div class=\"row-fluid clearfix\">\n          <div class=\"span12\">\n            <label class=\"visuallyhidden\" for=\"business\">Business<\/label>\n             <div class=\"text-input-cf7 no-margin-p\"><!-- Input (text) --><span class=\"wpcf7-form-control-wrap\" data-name=\"business\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text span12\" id=\"business\" aria-invalid=\"false\" placeholder=\"Business\" value=\"\" type=\"text\" name=\"business\" \/><\/span><\/div> \n          <\/div>\n        <\/div>\n\n        <div class=\"row-fluid clearfix\">\n          <div data-validation=\"email\" data-required=\"true\" class=\"span6\">\n            <label class=\"visuallyhidden\" for=\"usr_email\">Email*<\/label>\n             <div class=\"text-input-cf7 no-margin-p\"><!-- Input (text) --><span class=\"wpcf7-form-control-wrap\" data-name=\"usr_email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required span12\" id=\"usr_email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email*\" value=\"\" type=\"text\" name=\"usr_email\" \/><\/span><\/div> \n          <\/div>\n          <div class=\"span6\">\n            <label class=\"visuallyhidden\" for=\"phone\">Phone*<\/label>\n             <div class=\"text-input-cf7 no-margin-p\"><!-- Input (text) --><span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required span12\" id=\"phone\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone*\" value=\"\" type=\"text\" name=\"phone\" \/><\/span><\/div> \n          <\/div>\n        <\/div>\n\n        <div class=\"row-fluid clearfix\">\n          <div class=\"span4\">Are you a customer?<\/div>\n          <div class=\"span2\">\n            <label class=\"inline_label\"> <!-- Input (radio) --><span class=\"wpcf7-form-control-wrap\" data-name=\"customer\"><span class=\"wpcf7-form-control wpcf7-radio false\" id=\"customer_yes\"><span class=\"wpcf7-list-item first last\"><input type=\"radio\" name=\"customer\" value=\"yes\" \/><span class=\"wpcf7-list-item-label\">yes<\/span><\/span><\/span><\/span>  Yes<\/label>\n          <\/div>\n          <div class=\"span2\">\n            <label class=\"inline_label\"> <!-- Input (radio) --><span class=\"wpcf7-form-control-wrap\" data-name=\"customer\"><span class=\"wpcf7-form-control wpcf7-radio false\" id=\"customer_no\"><span class=\"wpcf7-list-item first last\"><input type=\"radio\" name=\"customer\" value=\"no\" \/><span class=\"wpcf7-list-item-label\">no<\/span><\/span><\/span><\/span>  No<\/label>\n          <\/div>\n        <\/div>\n\n        <div class=\"row-fluid clearfix\">\n          <div class=\"span4\">How would you prefer we contact you?<\/div>\n          <div class=\"span2\">\n            <label class=\"inline_label\"> <!-- Input (radio) --><span class=\"wpcf7-form-control-wrap\" data-name=\"contact\"><span class=\"wpcf7-form-control wpcf7-radio false\" id=\"contact_Phone\"><span class=\"wpcf7-list-item first last\"><input type=\"radio\" name=\"contact\" value=\"Phone\" \/><span class=\"wpcf7-list-item-label\">Phone<\/span><\/span><\/span><\/span>  Phone<\/label>\n          <\/div>\n          <div class=\"span2\">\n            <label class=\"inline_label\"> <!-- Input (radio) --><span class=\"wpcf7-form-control-wrap\" data-name=\"contact\"><span class=\"wpcf7-form-control wpcf7-radio false\" id=\"contact_Email\"><span class=\"wpcf7-list-item first last\"><input type=\"radio\" name=\"contact\" value=\"Email\" \/><span class=\"wpcf7-list-item-label\">Email<\/span><\/span><\/span><\/span>  Email<\/label>\n          <\/div>\n\n        <\/div>\n          <div class=\"row-fluid clearfix\">\n            <div class=\"span4\"><\/div>\n          <div class=\"span4\">\n\n                <label class=\"visuallyhidden\" for=\"call_time\">Best time to call*<\/label>\n               <div class=\"text-input-cf7 no-margin-p\"><!-- Input (text) --><span class=\"wpcf7-form-control-wrap\" data-name=\"call_time\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text span12\" id=\"call_time\" aria-invalid=\"false\" placeholder=\"Best time to call\" value=\"\" type=\"text\" name=\"call_time\" \/><\/span><\/div> \n            <\/div>\n          <\/div>\n\n          <div class=\"row-fluid clearfix\">\n            <div data-required=\"true\" class=\"span12\">\n                <label class=\"visuallyhidden\" for=\"usr_comments\">How can we help you*<\/label>\n               <!-- Input (textarea) --><span class=\"wpcf7-form-control-wrap\" data-name=\"usr_comments\"><textarea cols=\"40\" rows=\"5\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required span12\" id=\"usr_comments\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"How can we help you*\" name=\"usr_comments\"><\/textarea><\/span> \n            <\/div>\n          <\/div>\n\n        <\/fieldset>\n\n        <div class=\"row-fluid clearfix\">\n          <div class=\"span12\">\n              <span class=\"wpcf7-form-control-wrap recaptcha\" data-name=\"recaptcha\"><span data-sitekey=\"6LfeLyAqAAAAAI38NAVf4Aa0gOhrQVXRZy3OLtHm\" class=\"wpcf7-form-control wpcf7-recaptcha g-recaptcha\"><\/span>\r\n<noscript>\r\n\t<div class=\"grecaptcha-noscript\">\r\n\t\t<iframe loading=\"lazy\" src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6LfeLyAqAAAAAI38NAVf4Aa0gOhrQVXRZy3OLtHm\" frameborder=\"0\" scrolling=\"no\" width=\"310\" height=\"430\">\r\n\t\t<\/iframe>\r\n\t\t<textarea name=\"g-recaptcha-response\" rows=\"3\" cols=\"40\" placeholder=\"reCaptcha Response Here\">\r\n\t\t<\/textarea>\r\n\t<\/div>\r\n<\/noscript>\r\n<\/span>\n          <\/div>\n        <\/div>\n        <div class=\"row-fluid clearfix\">\n          <div class=\"span4\"><\/div>\n          <div class=\"span4\">\n            <p><!-- Submit Button --><input class=\"wpcf7-form-control wpcf7-submit has-spinner span12 btn cta-btn btn_green\" type=\"submit\" value=\"Submit\" \/><\/p>\n          <\/div>\n        <\/div>\n\n    <\/div><div class=\"after_submission\"><div class=\"validation_success clearfix\">\n    <h3 class=\"f-h3\">Thank You<\/h3>\n    <p>Your form has been successfully submitted. Please note that a Dean Bank employee will retrieve and respond to your message as soon as possible, during regular business hours. We appreciate your patience and thank you.<\/p>\n  <\/div><\/div><style>form:not(.sent) .after_submission { display: none; }<\/style><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\n\n <div class=\"disclosure\">  <p>Please note: Time-sensitive requests or private information, such as account numbers, should not be sent through our Contact Us form or through email.<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"> <section role=\"search\" aria-label=\"Search Area: How Can we Help?\" class=\"mod-help\"> <div class=\"help-container\"> <h3 class=\"title\">How can we help?<\/h3> <form id=\"sidebar-search\" method=\"GET\" action=\"\/search\/\"> <label class=\"visuallyhidden\">Search our site<\/label> <input type=\"search\" name=\"search_key\" class=\"help-search-input\" placeholder=\"I want to...\" \/><button class=\"help-search-submit\"><img decoding=\"async\" src=\"https:\/\/www.deanbank.com\/wp-content\/themes\/dcb-theme\/images\/ico-sidebar-search.svg\" alt=\"Submit Search\"\/><\/button> <\/form> <\/div><\/section> <section aria-label=\"Related Products and Services\" class=\"nav-related\"> <h3>View our Products & Services<\/h3> <!-- Menu: 3 --><!-- Menu Name = 3 --><!-- Base ID = 787 because base is 787 --><nav class=\"menu_nav cm_3\" aria-label=\"About Dean Menu\"><ul><li class='item_spot_116 expanded '>\r\n                    <a target='' class='' data-nav-item-id='about-dean' data-nav-item-parent-id='671' href='\/about\/'>About Dean<\/a><ul><li class='item_spot_117 expanded  not_current'>\r\n                            <!-- Base Parent ID = \/about\/who-we-are vs \/wp-json\/wp\/v2\/pages\/1448 --><a target='' class='' data-nav-item-id='who-we-are' data-nav-item-parent-id='787' href='\/about\/who-we-are\/'>Who We Are<\/a><\/li><li class='item_spot_119 expanded  not_current'>\r\n                            <!-- Base Parent ID = \/about\/presidents-message vs \/wp-json\/wp\/v2\/pages\/1448 --><a target='' class='' data-nav-item-id='presidents-message' data-nav-item-parent-id='787' href='\/about\/presidents-message\/'>President's Message<\/a><\/li><li class='item_spot_120 expanded  not_current'>\r\n                            <!-- Base Parent ID = \/about\/community vs \/wp-json\/wp\/v2\/pages\/1448 --><a target='' class='' data-nav-item-id='community' data-nav-item-parent-id='787' href='\/about\/community\/'>Community<\/a><\/li><li class='item_spot_121 expanded  not_current'>\r\n                            <!-- Base Parent ID = \/about\/e-newsletter vs \/wp-json\/wp\/v2\/pages\/1448 --><a target='' class='' data-nav-item-id='e-newsletter' data-nav-item-parent-id='787' href='\/about\/e-newsletter\/'>E-Newsletter<\/a><\/li><li class='item_spot_122 expanded  not_current'>\r\n                            <!-- Base Parent ID = \/about\/customer-stories vs \/wp-json\/wp\/v2\/pages\/1448 --><a target='' class='' data-nav-item-id='customer-stories' data-nav-item-parent-id='787' href='\/about\/customer-stories\/'>Customer Stories<\/a><\/li><li class='item_spot_123 expanded  not_current'>\r\n                            <!-- Base Parent ID = \/about\/careers vs \/wp-json\/wp\/v2\/pages\/1448 --><a target='' class='' data-nav-item-id='careers' data-nav-item-parent-id='787' href='\/about\/careers\/'>Careers<\/a><\/li><li class='item_spot_124 expanded  not_current'>\r\n                            <!-- Base Parent ID = \/about\/contact vs \/wp-json\/wp\/v2\/pages\/1448 --><a target='' class='' data-nav-item-id='contact-us' data-nav-item-parent-id='787' href='\/about\/contact\/'>Contact Us<\/a><\/li><\/ul><\/li><\/ul><\/nav> <\/section> <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Contact Us Form<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":1366,"menu_order":70,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"links_old_site_id":[],"class_list":["post-1448","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - 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